![]() ![]() So I’m only giving them 3 ⭐️ because the cameras are good, but the service and support system and charge is not good. They should be more prepared to help when people call because they just keep escalating the call but no one knows anything for sure, and I still have the problem unsolved. I decided to pay for 2 cameras and that has only happened to charge me but nothing of help and much less I have not been able to activate the Cloud recording for the cameras. They do not have a package that includes several cameras for one price, but each camera will pay separately. Apparently the easiest thing is to charge you and nothing else. What I am disappointed in is that in the same application you can add the Cloud Recording but it is fatal and complicated, no matter how many times you go to support, oh you send a ticket to receive help you cannot communicate with anyone. ![]() All very easy to activate and mount them. I bought the Hub and it included 2 cameras and apart I bought 2 more. Maybe there is a way to change this but I’ve been unable to find. One other thing that would be nice is when I get an alert it should tell me which camera the alert is coming from instead of always saying from hub. ![]() So you still can’t download while away from your home. Only issue is you have to be on the same WiFi as the hub to download. Thanks for the update that allows downloading sd card recordings. Seems the only way to do this is by using their cloud service which does have a free option but sounds like they are just trying to force you into a subscription. Also, give me the ability to download a recorded video to my phone or upload to google drive. Who wants to get 500 alerts a day when a car drive down the road. Besides DAV video files playing, Amcrest Smart Player is also able to convert DAV files to AVI, so that users can play DVR DAV files on any media players and devices. The latest Client software shipped with the DVR365 is SightBossTM and is licensed software. Amcrest Smart Player is an excellent DAV video player that accepts all kinds of DAV files no matter you record them with Amcrest camera or not. Please add the ability to create motion activation zones. From time to time advancements are made to the software for the DVR365 range so it is worth checking out the list of updates below to ensure that you are using the very latest technology. Not a deal breaker cause not real concerned with speaking or hearing so much. Have not powered off by pulling the battery but hope that clears it up. Mic on one camera only works about 1 out of every 5 times I’ve enabled and the speaker on the other has a humming sound. Does have some issues with the mic and speakers. ![]()
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